Frequently Asked Questions

Q: What is Milocky?
A: Milocky is a brand dedicated to creating durable, high quality and practical products for the modern adventurer. Our flagship product is the Waterproof Fanny Pack, a fanny pack designed for all your travel, sports and outdoor needs.

Q: What materials are your products made of?
A: Our products are made of durable premium nylon, which makes them comfortable, very lightweight and waterproof. The sturdy zipper with fashionable and stable zipper head has high functionality.

Q:Do you have warranty or satisfaction guarantee?
A:Yes, we take great pride in the quality of our products and back them with a satisfaction guarantee. If you are not completely satisfied with your Milocky product, please contact us and we will do our best to make it right.

Q: Can I return or exchange an item?
A: Yes, if you are not completely satisfied with your purchase, you may return or exchange the item within 30 days of receiving your order. Please contact us for more information on how to process a return or exchange.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email. You can track your order by visiting the carrier's website and entering the tracking number.

Q: How can I contact Milocky customer service?
A: You can contact us by email at, or by filling out the contact form on our website. We will do our best to respond to your inquiry as soon as possible.

Q: Do you ship internationally?
A: Yes, we do ship internationally. Please note that international shipping rates and charges may vary.

Q: How long does it take for my order to arrive?
A: The estimated delivery time will depend on your location, shipping method and stock availability. You will receive a tracking number once your order has been shipped.